Valley Pawn
  • Albuquerque, NM, USA
  • up to $15.00
  • Hourly
  • Full Time

Health, PTO, Flexibility


Customer Service Sales Associate

It's the Perfect time of year to get into sales!!!

The largest most exciting pawn shop in the Southwest is seeking an experienced, high energy Customer Service Sales Specialist to join our Sales team. The Customer Service Sales Specialist delivers the, five-star, level of customer service that we pride ourselves on, supports and develops their team members, and wants to contribute their ideas and efforts toward making this an awesome place for our customers and our team! 

We Have:

  • Competitive wages, health benefits, a caring and flexible management staff
  • A top-notch team and facility
  • An open mind to new ideas and innovation - we want to hear your input and ideas!
  • Opportunities for growth and development within the organization
  • Full and Part-Time schedules

About the Position:

Provide superior customer service by assisting customers in the selection, demonstration and purchase of all products including jewelry, household items, tools, electronics, and much more. Keep shelves fully stocked, products faced, clean, dusted and priced according to Valley Pawn pricing policy.

Performance & Requirements:

  • Must be 18 years old or older
  • Follow Valley Pawn's Mission and Vision
  • Understand and ensure that Valley Pawn policies and procedures are being followed and enforced
  • Help promote a positive company culture and work environment.
  • Understand and respond appropriately to basic customer and employee inquires.
  • High energy sales, positive attitude, team oriented
  • Ability to operate store equipment including, but not limited to cash registers, telephones, computers and copiers.
  • Be able to demonstrate basic product knowledge for a variety of items.
  • Proper use, care and maintenance of company equipment and inventory.
  • Attention to detail and accuracy, ability to multi-task in fast paced environment
  • Retail Sales experience preferred
  • Customer Service with a SMILE!
  • High level of INTEGRITY, Compassion and Empathy while maintaining Valley Pawn policies.
  • Regular daily tasks like cleaning, stocking, cross-training
  • Ability to monitor sales floor and prevent theft using EXCEPTIONAL CUSTOMER SERVICE
  • All other assigned duties.

Working Conditions:

  • Primarily indoors but there may be a time to help a co-worker carry an item outside or assist a customer to their vehicle. Physically be able to stand, bend stoop, kneel, reach, twist, lift, push, pull, climb, balance, crouch, handle, carry and move items up to 50 pounds without assistance. PPE's are provided.
Valley Pawn
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